Privacy Policy
Last Updated: June 27, 2026
1. Scope and Acceptance
This Privacy Policy (“Policy”) describes how The Tighlman Group LLC, an Arizona limited liability company (“The Tighlman Group,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes information in connection with the website located at tighlman-group.com and any related pages, subdomains, software, applications, or services that reference or link to this Policy (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy in its entirety. If you do not agree, you must immediately discontinue use of the Services.
2. Information We Collect
We collect only the information necessary to operate the Services and to respond to communications you initiate with us. Categories may include:
- Information you provide directly. When you contact us by email, telephone, or any communication channel we make available, we receive the contents of your communication and any information you choose to disclose, such as your name, email address, business name, telephone number, and the subject of your inquiry.
- Automatically collected information. When you visit the Services, our infrastructure providers (including hosting, content-delivery, and analytics vendors) may automatically log information such as IP address, device type, operating system, browser type and version, referring URL, pages viewed, timestamps, and approximate geographic location derived from IP address.
- Cookies and similar technologies. The Services and embedded third-party scripts may set cookies, local storage entries, pixels, web beacons, or comparable identifiers to enable functionality, remember preferences, measure performance, and understand usage. You can disable cookies through your browser settings, but parts of the Services may not function as intended.
- Business contact information. If you become a client, prospective client, vendor, or business contact, we may retain records about our interactions, contracts, deliverables, invoices, and project communications.
We do not knowingly collect biometric data, government-issued identifiers, payment-card data, or special categories of personal information described under the General Data Protection Regulation through this website. Do not submit such information to us through this website.
3. How We Use Information
We may use information for any lawful business purpose, including:
- operating, maintaining, and improving the Services;
- responding to inquiries, providing requested information, and communicating with you about projects, proposals, or engagements;
- performing contracts, generating invoices, and collecting outstanding amounts;
- measuring and analyzing usage of the Services, debugging, and improving security, reliability, and performance;
- preventing, detecting, investigating, and responding to fraud, unauthorized access, abuse, or violations of our terms or applicable law;
- complying with legal obligations, including responding to lawful subpoenas, court orders, or government requests; and
- establishing, exercising, or defending legal rights and claims.
5. Third-Party Services and Links
The Services may contain links to or embed content from third-party websites, products, or services that we do not control. We are not responsible for the privacy practices, content, or policies of any third party. Your use of any third-party website or service is subject to that third party's own terms and privacy practices, which we encourage you to review.
6. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, contractual, audit, dispute-resolution, or enforcement requirements. We may retain information indefinitely in backups, archives, or disaster-recovery systems even after deletion from active systems.
7. Data Security
We take commercially reasonable measures designed to protect the information we hold from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot and do not guarantee the absolute security of any information, and you transmit information to us at your own risk.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding personal information about you, such as the right to access, correct, delete, restrict, or object to processing, or to receive a copy of your personal information in a portable format. You may exercise any such rights by emailing us using the contact details in Section 18. We will respond as required by applicable law and may require verification of your identity before fulfilling a request.
We do not respond to “Do Not Track” browser signals at this time because no industry consensus exists for interpreting them.
9. Children
The Services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen (13). If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.
10. International Users
The Services are operated from the United States and intended for users located in the United States. If you access the Services from outside the United States, you understand that information may be transferred to, stored, and processed in the United States or other jurisdictions whose data-protection laws may differ from those of your country. By using the Services, you consent to such transfer, storage, and processing.
11. Changes to This Policy
We may update this Policy at any time and for any reason. When we do, we will revise the “Last Updated” date above. Your continued use of the Services after any change constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.
12. Pricing, Plans, and Service Changes
Any prices, plans, packages, features, discounts, promotions, or service descriptions referenced on the Services are provided for general informational purposes only. They are non-binding estimates, do not constitute an offer or commitment, and may be changed, suspended, replaced, or discontinued at any time, for any reason or no reason, without prior notice and at our sole discretion. Final pricing, scope, deliverables, payment terms, and any other terms of engagement will be set forth exclusively in a written engagement agreement or proposal signed by an authorized representative of The Tighlman Group.
We reserve the right to refuse service, decline any prospective engagement, modify or discontinue any portion of the Services, and adjust pricing, fees, billing methods, or maintenance terms at any time. No statement, advertisement, marketing material, or information on the Services creates any warranty, representation, guarantee, or contractual obligation of any kind.
13. Disclaimers; No Warranties
The Services, including all information, content, materials, and features made available through them, are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, The Tighlman Group disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, completeness, non-infringement, quiet enjoyment, system integration, and any warranties arising out of course of dealing, course of performance, usage, or trade practice.
Without limiting the foregoing, The Tighlman Group does not warrant that the Services will be uninterrupted, secure, accurate, complete, current, free of viruses or other harmful components, or that any defect will be corrected. Any reliance you place on information available through the Services is strictly at your own risk.
14. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will The Tighlman Group, its members, managers, officers, employees, contractors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including damages for lost profits, lost revenue, lost data, lost goodwill, business interruption, or cost of substitute services, arising out of or relating to this Policy, the Services, or any information accessed through the Services, whether based in contract, tort (including negligence), strict liability, statute, or any other legal theory, even if The Tighlman Group has been advised of the possibility of such damages.
The aggregate liability of The Tighlman Group and its affiliates arising out of or relating to this Policy or the Services will not exceed the greater of one hundred United States dollars (US$100.00) or the amounts actually paid by you to The Tighlman Group during the three (3) months immediately preceding the event giving rise to the claim. The foregoing limitations apply notwithstanding the failure of any limited remedy of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so portions of the above may not apply to you.
15. Indemnification
You agree to defend, indemnify, and hold harmless The Tighlman Group and its members, managers, officers, employees, contractors, agents, and affiliates from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, judgments, awards, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your access to or use of the Services; (b) your violation of this Policy or any applicable law; (c) your violation of any third-party right, including intellectual-property, privacy, or publicity rights; or (d) any content or information you submit, transmit, or otherwise make available through the Services.
16. Governing Law and Dispute Resolution
This Policy and any dispute, claim, or controversy arising out of or relating to it or the Services are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute, claim, or controversy arising out of or relating to this Policy or the Services that is not resolved informally will be resolved by binding individual arbitration administered by JAMS in Maricopa County, Arizona, under its then-current Streamlined Arbitration Rules and Procedures, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Each party waives any right to a jury trial and to participate as a plaintiff or class member in any purported class or representative proceeding. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual-property rights or confidential information.
If arbitration is held unenforceable, the exclusive venue for any action will be the state or federal courts located in Maricopa County, Arizona, and you irrevocably consent to personal jurisdiction and venue in those courts.
17. Miscellaneous
If any provision of this Policy is held invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer your rights or obligations under this Policy without our prior written consent; any attempted assignment without consent is void. This Policy constitutes the entire agreement between you and The Tighlman Group regarding the subject matter hereof and supersedes all prior or contemporaneous understandings. Headings are for convenience only and do not affect interpretation.
18. Contact
For privacy questions, requests, or notices required under this Policy, please contact us through the “Book a call” option on our website, which opens your email client and addresses a message to our designated contact.